Privacy Policy

1. Information We Collect

• Contact details: name, email address, company, phone number, and project inquiry details.
• Business and project data: requirements, technical documentation, assets, and communication history needed to deliver our marketing, development, and Shopify app services.
• Usage data: IP address, browser type, pages visited, referring URLs, and device information collected through analytics tools.
• Shopify-related data: if you install or use a Shopify app developed by us, we may process store and app usage data required for app functionality, support, security, and improvements.

2. How We Use Information

• To respond to inquiries and provide requested services.
• To plan, build, deploy, and maintain marketing campaigns, websites, software, and Shopify applications.
• To process billing, proposals, contracts, and service delivery.
• To improve performance, user experience, and service quality.
• To detect, prevent, and address security or technical issues.
• To comply with legal obligations and enforce agreements.

3. Legal Basis for Processing

Where applicable, we process personal data based on your consent, contractual necessity, legitimate business interests, and legal compliance requirements.

4. Shopify App Development and Data

For Shopify app projects or apps operated by AsyncZone, we access only the data needed to deliver app features and support. We do not sell merchant or customer data. Data handling may also be governed by Shopify platform rules and partner requirements.

5. Sharing of Information

We may share information with:

• Trusted service providers (hosting, analytics, communication, payment).
• Professional advisors such as legal and accounting partners.
• Authorities when required by law or to protect legal rights.

We do not sell personal information.

6. Data Retention

We retain data only for as long as necessary to provide services, fulfill contractual and legal obligations, resolve disputes, and maintain records.

7. Security

We apply reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. You may also withdraw consent where processing is consent-based.

9. Third-Party Links and Services

Our website or services may include links to third-party platforms. We are not responsible for the privacy practices of those third parties.

10. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact AsyncZone via our website contact form.